Latest one today... Note I dont have autopayment.
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Your AutoPay payment
was unsuccessful
Hello,
We are sending you this email to inform you that we are unable to process the payment of the last owing bill.
To fix that problem, You need to update your credit card in your account.
Please keep the window ( SMS OTP CODE ) open on your browser if the Code is slow to be received.
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Kind regards
Your Telstra Team
Experiencing financial difficulties?
As part of our Financial Hardship Policy, we can offer flexibility if you're having trouble making payment. Please contact us on 13 2200 to discuss your options.
Regards,
Your Telstra Team
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